Eliciting Requirements
$795
1 Days
On Demand and Dedicated Workshops
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Eliciting Requirements Course
The crux of “getting it right” on any project is understanding and delivering what stakeholders need, even when that differs from what they ask for. Solid elicitation skills enable team members to identify real needs versus stated needs. In organizations with project professionals who use well-developed elicitation skills, stakeholders have shared expectations and face fewer surprises, team members are more efficient when developing solutions, and project environments are more collaborative and productive.
This course will earn you 7 PDUs | 7 CDUs
Learning Objectives
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Understand the basics of elicitation and the elicitation process.
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Identify the business and project context for eliciting requirements.
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Learn to develop good questions that can elicit the right information at the right time.
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Determine the essential steps to conducting successful elicitation sessions.
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Assess what information to document and the importance of confirming elicitation results.
COURSE AGENDA
Eliciting Requirements Outline
This course is for anyone involved in eliciting requirements, needs, rules, assumptions, and other needed information. Whether working in predictive or adaptive environments, participants will improve their elicitation skills for better product and project outcomes.
Process Leadership
Business Analysis
- Elicitation Versus "Gathering"
- Who Elicits and What is Elicited
- Elicitation Roadblocks
- Elicitation Framework
- Requirements Versus Expectations
- Types of Requirements
- Requirements and Design
- Business Rules
- Elicitation Prep Considerations
- Top Six Elicitation Techniques
- Preparation Tips and Techniques
- Types of Questions
- Recognizing Flawed Questions
- Developing Strategies for Using Different Question Types
- Questions to Elicit Different Types of Requirements
- Opening the Session
- Effectively Running the Session
- Asking the Right Types of Questions
- Capturing Session Results
- Closing the Session
- Getting Confirmation
- Final Tips
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