Business Process Management Foundations

price starting at:
$795

course duration:
1 Day

training option:
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Course Overview

BPM Foundations Course

To maintain competitiveness in local and international markets, it is increasingly essential to formally manage your business processes. This course explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the effort successful. It provides a practical framework for understanding processes, the use and development of metrics to manage processes, and describes the roles needed to implement a business process management approach.

This course will earn you 7 PDUs | 7 CDUs

Business Process Management Foundations Course Overview

Learning Objectives

Learn an industry-standard BPM approach
Identify various models and modeling notations that can be used to help you analyze the process.
Understand how to apply three basic design optimization principles in designing improved processes.
Determine appropriate metrics for analyzing business processes that provide sufficient insights into process effectiveness.
List various process management technologies that can be used to manage business processes.

COURSE AGENDA

BPM Foundations Curriculum

The course is for anyone who needs to understand the basics of managing processes in their organization through a practical, easy-to-use framework. This course aligns with ABPMP^®’s Guide to the BPM Common Body of Knowledge (BPM CBOK ^®) and is part of the Business Process Management (BPM) certificate program.

Process Leadership

Business Process

Terms and key concepts
BPM life cycle & framework
BPM critical success factors
Core BPM Roles

Process modeling overview
Benefits of modeling
Common models

Analysis steps
Tools & techniques to analyze processes
Value-added vs waste in process
Metrics and measures to analyze processes

Introduction to process design principles
Process design principles
Business process improvement

Process transformation
Models and stages of change
Overcoming resistance
Transformation tips

Case for monitoring processes
Business intelligence
BPM control plans
Metrics vs. measures

Appendix A: BPM Technologies
Appendix B: Transforming the organization to BPM

Training Options

Find training that flows with your schedule

We've got your learning needs covered with a variety of options, from virtual classes led by our expert instructors to self-paced courses you can take anytime, or group workshops for your whole team to learn together. It's all about giving you choices that work best for you.

Self-Paced On-Demand

Pre-recorded training taught by an expert.

This on-demand course includes:

6-Month Access to Online Training Portal
Business Process Management Student Manual
Additional Training Aids

$395

Dedicated Workshops

Have 10+ employees and looking for discounted group training?

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Reviews

What Our Students Are Saying

5.0

Watermark worked with us as a true partner, from day one. They took the time to understand our business, our trainees, expectations and our past training experiences. Watermark even scheduled time with our trainees well before the training date, to ensure our trainees were thoroughly prepared for the class.

5.0

This content is excellent and extremely relevant in today's world especially. I am beyond thankful for the ability to attend this course and take the knowledge gained in just two days into my life moving forward.

5.0

The overall training and coaching provided by Watermark was very well done, with excellent training materials and case exercises...We have a high level of confidence in our skills and our process as we move forward with our project.

5.0

The facilitator is a true pro. His instruction was phenomenal. He knows the content, uses it in his own life, and is extremely positive and motivating.

5.0

Interactivity is great. I actually expected a large class, but having it focused on just my own company made me comfortable to open up and get the most of the interactivity. We had fun, and that helped me learn.

5.0

This has been the best course yet! It has helped me with a personal discovery about how I do things and communicate with others, and how I can evolve.

5.0

Very good! Didn't use a lot of jargon. Taught in plain English which means the attendees will be able to apply what they learned anywhere. Great exercises and samples. The atmosphere set up from day one encouraged participation and thinking. Bravo!

5.0

The instructor was excellent! Knowledgeable, personable, and very enthusiastic with good examples that helped to explain the topic. This was an engaging course and it was helpful in my day-to-day life. Thank you for bringing it to us!

5.0

In the past, I have had poor experiences with Virtual Classrooms and I was hesitant to learn this way again. However, this was, without a doubt, the best Facilitated Virtual Classroom I have ever attended.

5.0

The course was AWESOME! The instructor worked very hard to engage everyone...it was wildly different than other experiences I've had, in a positive way!

5.0

Watermark is fantastic! I've never been disappointed with the class or instructors! Very informative and well worth the time! Can't wait until the next class!!

Reviews

What Our Students Are Saying

5.0

The facilitator is a true pro. His instruction was phenomenal. He knows the content, uses it in his own life, and is extremely positive and motivating.

5.0

This has been the best course yet! It has helped me with a personal discovery about how I do things and communicate with others, and how I can evolve.

5.0

The course was AWESOME! The instructor worked very hard to engage everyone...it was wildly different than other experiences I've had, in a positive way!

5.0

Watermark is fantastic! I've never been disappointed with the class or instructors! Very informative and well worth the time! Can't wait until the next class!!

Reviews

What Our Students Are Saying

5.0

The facilitator is a true pro. His instruction was phenomenal. He knows the content, uses it in his own life, and is extremely positive and motivating.

5.0

This has been the best course yet! It has helped me with a personal discovery about how I do things and communicate with others, and how I can evolve.

5.0

The course was AWESOME! The instructor worked very hard to engage everyone...it was wildly different than other experiences I've had, in a positive way!

5.0

Watermark is fantastic! I've never been disappointed with the class or instructors! Very informative and well worth the time! Can't wait until the next class!!

Reviews

What Our Students Are Saying

5.0

The facilitator is a true pro. His instruction was phenomenal. He knows the content, uses it in his own life, and is extremely positive and motivating.

5.0

This has been the best course yet! It has helped me with a personal discovery about how I do things and communicate with others, and how I can evolve.

5.0

The course was AWESOME! The instructor worked very hard to engage everyone...it was wildly different than other experiences I've had, in a positive way!

5.0

Watermark is fantastic! I've never been disappointed with the class or instructors! Very informative and well worth the time! Can't wait until the next class!!

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