Mastering Positive Assertiveness with DISC
$1295
2 Days
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Assertiveness Course
Ensuring that you are both heard and understood is an essential skill, but it can easily come across as antagonistic and confrontational. Whether addressing behavioral issues or directing a meeting, it is important that you be properly self-confident and empathetic, while maintaining positive work relationships.
This course will earn you 14 PDUs | 14 CDUs
Learning Objectives
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Apply communication styles that maximize benefits
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Augment your listening and hearing skills to increase engagement
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Utilize the art of asking questions to elicit more from others
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Leverage your body language for full communication
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Make the best first impression by looking, sounding, and being confident
Course Agenda
Assertiveness Class Curriculum
In this course, you will develop the necessary skills to communicate with confidence, implement effective listening and questioning strategies, and maintain positivity in your dialogues with any type of personality.
Personal Leadership
Self Development
- Understanding modern assertiveness
- Establishing the three levels of “self”
- Understanding your rights to self-assertiveness
- Authenticity and Awareness
- The Four DISC Behavioral Styles
- Leveraging the four styles of communication
- Hearing, listening, and active listening
- Employing empathy within communication
- Questioning with proper intent
- Comprehending the impact of your thoughts on your reality
- Understanding non-verbal communication
- Making a powerful first impression
- Leveraging the para-verbal keys to communication
- Speaking with confidence
- Relaxing and reducing anxiety
- Dealing with difficult people
- Utilizing best practices in communication
- Building rapport and trust
- Building consensus
- The Four Dimensions of Trust
- Giving feedback effectively with POP and SSC
- Using “we” language to build better consensus
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