Mastering Positive Assertiveness with DISC

price starting at:
$1295
course duration:
2 Days
training option:
Live Online
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Course Overview

Assertiveness Course

Ensuring that you are both heard and understood is an essential skill, but it can easily come across as antagonistic and confrontational. Whether addressing behavioral issues or directing a meeting, it is important that you be properly self-confident and empathetic, while maintaining positive work relationships.

This course will earn you 14 PDUs | 14 CDUs

Mastering Positive Assertiveness with DISC Course Overview

Learning Objectives

  • Apply communication styles that maximize benefits
  • Augment your listening and hearing skills to increase engagement
  • Utilize the art of asking questions to elicit more from others
  • Leverage your body language for full communication
  • Make the best first impression by looking, sounding, and being confident

Course Agenda

Assertiveness Class Curriculum

In this course, you will develop the necessary skills to communicate with confidence, implement effective listening and questioning strategies, and maintain positivity in your dialogues with any type of personality.

Personal Leadership

Self Development

  • Understanding modern assertiveness
  • Establishing the three levels of “self”
  • Understanding your rights to self-assertiveness

  • Authenticity and Awareness
  • The Four DISC Behavioral Styles
  • Leveraging the four styles of communication

  • Hearing, listening, and active listening
  • Employing empathy within communication
  • Questioning with proper intent
  • Comprehending the impact of your thoughts on your reality

  • Understanding non-verbal communication
  • Making a powerful first impression
  • Leveraging the para-verbal keys to communication
  • Speaking with confidence

  • Relaxing and reducing anxiety
  • Dealing with difficult people
  • Utilizing best practices in communication
  • Building rapport and trust

  • Building consensus
  • The Four Dimensions of Trust
  • Giving feedback effectively with POP and SSC
  • Using “we” language to build better consensus

Training Options

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We've got your learning needs covered with a variety of options, from virtual classes led by our expert instructors to self-paced courses you can take anytime, or group workshops for your whole team to learn together. It's all about giving you choices that work best for you.

Dedicated Workshops

Dedicated Workshops

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