Communicating Across your Organization
$1195
2 Days
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Business Communication Course
Effective communication is how employees and management interact to reach organizational goals. Getting this right results in a happier, more engaged workforce who get more done. Unfortunately, there are often significant barriers – language, culture, distrust, distance – to effective communication.
This course will earn you 14 PDUs | 14 CDUs
Learning Objectives
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Describe common communication barriers
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Understand how to use effective interpersonal skills in your spoken and written communications
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Analyze the pillars of organizational awareness
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Apply principles of effective facilitation
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Learn how to adapt your approach to different learning and communication styles
COURSE AGENDA
Business Communication Outline
This course will help you develop communication strategies across departments, increase interpersonal and organizational awareness, and build trust, collaboration, and productivity through your dialogue.
Strategic Leadership
Organizational Leadership
- A historical perspective
- Classic vs. human relations communications
- Generational and technological change
- Digital communication
- Effectiveness of communication channels
- Limitations of self-awareness
- Transactional analysis
- Connecting with powerful communication
- Active listening
- Non-verbal communication
- Written communication
- The power of facilitation
- Culture and behavior
- Creating psychological safety
- Inclusion and belonging
- Sweaty-palmed conversations
- Care and challenge each other
- Factors in communication
- Communication barriers
- Adapting to different learning and communication styles
- Communication strategies across time
- Position and posture
Training Options
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Why Choose Watermark
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