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About Watermark Learning
WHO WE ARE
30+ Years of Excellence in Business Analysis and Leadership Training
For over 30 years, Watermark Learning, an Educate 360 brand, has been a leader in Business Analysis and Leadership training, consulting, and coaching. Our programs enhance your organization’s culture, helping your leaders turn roadblocks into solutions. Through our interactive courses, we teach complex industry standards through practical applications to promote lasting performance improvements. We engage with groups and connect with individuals to support your organization’s return on investment and ensure a “Return on Impact” for your current and future leaders. Our world-class facilitators and holistic workshops build on your teams’ personal strengths to exceed their development goals and drive your organization to future success.
OUR MISSION
Delivering Critical Business and Leadership Training, Information, & Tools to help individuals and organizations THRIVE
At Watermark Learning, our mission is to improve individuals’ lives by equipping them with critical business knowledge and leadership skills essential to their career success and advancement. We help organizations gain the business analysis, management, and leadership skills to adapt, innovate, and grow in today’s competitive landscape.
What sets us apart is our recognition that effective leadership requires both analytical and interpersonal skills. This knowledge is the foundation of our three pillars of leadership: Process Leadership, Personal Leadership, and Strategic Leadership. Our workshops, led by world-class facilitators, empower your current and future leaders to build trust, foster collaboration, and implement data-driven processes for a better tomorrow.
Discover the potential within your team through Business-Centered Leadership, – where the analytical and strategic left -brain meets the empathetic and creative right -brain. By utilizing our holistic approach, your leaders can harness their full potential and drive lasting organizational success for your organization.
OUR TEAM
Meet Our Team of Leadership and Development Experts
Dr. Jason "Jay" Pugh
Head of Leadership Growth
A thought leader, award-winning facilitator and best-selling author, Dr. Jason “Jay” Pugh has nearly two decades of teaching, training, and educational development experience. With a Ph.D. in Instructional Management & Leadership from Robert Morris University, Dr. Pugh has a wealth of knowledge with conducting synchronous and asynchronous training and developing course materials for both live and online workshop sessions.
In his role as Head of Leadership Growth, he oversees the growth and development of CLD Facilitators and develops sales opportunities to put CLD at the forefront of 21st Century Learning. His areas of specialization include Strategic Engagement, Psychological Engagement, and Instructional Leadership Practices.
Dr. Susan Heidorn
Director of Business Solutions
Dr. Susan Heidorn is responsible for the business relationship management certification program and new business analysis products and services at Watermark Learning. She is an experienced consultant, facilitator, speaker, and trainer, with over twenty years of experience. Susan has been a speaker at several IIBA and PMI conferences, as well as local and regional organizations, boards, and is a popular instructor for public and private clients.
Susan holds a BA degree in Psychology from Augsburg College and a Master’s Degree in International Management and a Doctorate in Organization Development from the University of St. Thomas. Her certifications include Project Management Professional (PMP)®, Certified Business Analysis Professional (CBAP), Certified Scrum Master (CSM), Business Relationship Management Professional (BRMP), and IIBA® Agile Analysis Certification (IIBA-AAC).
Andrea Brockmeier
Director of Training, Leadership
Andrea Brockmeier has managed technical, operational, and financial projects for over 15 years, including developing and leading technical project teams. Since joining Watermark Learning, her energy has focused on curriculum development and training delivery.
Andrea earned a BA degree in Sociology from North Dakota State University and an MA in Cultural Anthropology from Southern Methodist University. She is also certified as a Project Management Professional (PMP)®, a Certified Scrum Master (CSM), a PMI Agile Certified Practitioner (PMI-ACP)®, a PMI Professional in Business Analysis (PMI-PBA)®, a Business Relationship Management Professional (BRMP), and an IIBA® Agile Analysis Certification (IIBA-AAC).
Facts and Stats
- Our course catalog boasts 65+ facilitated leadership and certification prep courses to address your leadership needs
- Our team of subject matter experts have amassed an instructor rating of 4.8 on a 5 point scale across thousands of reviews
- Watermark Learning has worked with 99 of the Fortune 100 companies
- Watermark Learning is an IIBA® Endorsed Education Provider, an APMG® Accredited Training Organization, and a Business Relationship Management Institute (BRMi®) Knowledge Provider
- Our facilitators have an average of 25+ years business experience, a minimum of master’s degree and are practicing consultants and authorities in their respective fields
- Our founders and instructors are published authors of articles, books, and contributors to Bodies of Knowledge, BOKs, including PMI's PMBOK® Guide & IIBA's BABOK®
CALL US TOLL-FREE
877.202.5959Monday-Friday 8 am - 5 pm (EST)
EMAIL US
[email protected]CORPORATE ADDRESS
Watermark Learning 8120 Penn Avenue South, Suite 470 Minneapolis, MN 55431Ready to Elevate Your Team and Transform Your Organization?
FAMILY OF BRANDS
Elevate Your Skills with Educate 360's Professional Training Partners
Watermark Learning is part of Educate 360, Professional Training Partners. Educate 360 partners with teams to meet organization’s training needs across Management & Leadership, Data Science, and IT skills development.
Educate 360 is made up several best-in-class training providers with one common goal: to help individuals and organizations gain the skills needed to thrive in today’s technology-led and innovation-driven economy.
New Horizons is a leading provider of IT skills and certification training. With over 400 technical, application, and professional development courses in cloud computing, information security, and more, thousands of companies have come to trust New Horizons for learning and development solutions.
Whether looking to prepare for a certification exam or to develop project management skills, PMA helps develop modern project managers that can successfully execute key organization initiatives in an increasingly competitive business environment.
Six Sigma Online offers effective and flexible self-paced Six Sigma training across White, Yellow, Green, Black, and Master Black Belt certification levels with optional industry specializations to ensure students are equipped to thrive in their careers. Six Sigma Online training is fully accredited by The Council for Six Sigma Certification.
For over 15 years, Velopi has helped organizations improve their project management competency with skills and certification training courses and consulting engagements to support superior project execution at multinational enterprises and government.
For over 30 years, Watermark Learning has been a leader in the Business Analysis and Leadership skills and certification preparation training space. Watermark Learning courses are interactive sessions that teach complex industry standards through practical application to support enduring
New Horizons
Project Management Academy
Velopi
Six Sigma Online
Watermark Learning