Ten Soft Skills You Need

price starting at:
$495
course duration:
1 Day
training option:
Live Online
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Course Overview

Soft Skills Course

Having the technical skills and knowledge is only one part of being the best you can potentially be in the workplace. In addition to hard skills, we must constantly develop the soft skills that allow us to work the most effectively with others. So, what are some of the most important soft skills?

This course will earn you 7 PDUs | 7 CDUs

Ten Soft Skills You Need Course Overview

Learning Objectives

  • Learn the most essential soft skills in today's evolving workforce
  • Develop effective communication and empathy in our daily practice
  • Understanding how self-confidence and flexibility make a big difference in credibility

COURSE AGENDA

Soft Skills Curriculum

This course will teach you the strong foundations of soft skills and concepts of value and confidence that help to build a better "you" in your professional development.

Personal Leadership

Interpersonal Communication

  • Housekeeping Items
  • Pre-Assignment Review
  • Workshop Objectives
  • The Parking Lot
  • Action Plan

  • Definition of Soft Skills
  • Empathy and the Emotional Intelligence Quotient
  • Professionalism
  • Learned vs. Inborn Traits

  • Ways We Communicate
  • Improving Non-Verbal Communication
  • Listening
  • Openness and Honesty

  • Identifying Capabilities
  • Get Into Your Role
  • Learn the Whole Process
  • The Power of Flow

  • Define the Problem
  • Generate Alternative Solutions
  • Evaluate the Plans
  • Implementation and Re-evaluation

  • The Art of Scheduling
  • Prioritizing
  • Managing Distractions
  • The Multitasking Myth

  • What Are You Working For?
  • Caring for Others vs. Self
  • Building Trust
  • Work Is Its Own Reward

  • Getting over the Good Old Days Syndrome
  • Changing to Manage Process
  • Changing to Manage People
  • Showing You're Worth Your Weight in Adaptability

  • Confident Traits
  • Self-Questionnaire
  • Surefire Confidence Building Tactics
  • Build Up Others

  • Wow, You Mean I'm Not Perfect?
  • Listen With An Open Mind
  • Analyze and Learn
  • Clear the Air and Don't Hold Any Grudges

  • Redefining Need
  • Identifying Others' Interests
  • Reaching Out
  • When to Back Off

  • Words From The Wise
  • Review Of The Parking Lot
  • Lessons Learned
  • Recommended Reading
  • Completion Of Action Plans And Evaluations

Training Options

Find training that flows with your schedule

We've got your learning needs covered with a variety of options, from virtual classes led by our expert instructors to self-paced courses you can take anytime, or group workshops for your whole team to learn together. It's all about giving you choices that work best for you.

Dedicated Workshops

Dedicated Workshops

Have 10+ employees and looking for discounted group training?

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What Our Students Are Saying

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What Our Students Are Saying

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What Our Students Are Saying

Why Choose Watermark

Trusted Experts in
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65+

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4.8/5

Average Instructor Rating

99

of Fortune 100 Clients